Job Bank

 

POSTED 10/06/2021

 

The Sandestin Owners Association Security Department is seeking a full-time customer service representative. The responsibilities include, but are not limited to responding to customers' inquiries in person, by telephone or e-mail, issuing homeowner, employee and contractor decals, and maintaining databases to record and track current information. A full copy of the job description is available upon request.

 

Sandestin Owners Association offers year round employment, an exceptional benefits package that includes life and health insurance, 401K with a match, paid vacation and personal time off. The starting pay rate is flexible and can range between $16.00 and $17.00 per hour dependent upon experience. Drug screen, background and driver’s license checks will be completed.

 

Come on board and be part of a team of professionals that are tops in the industry at the premier home owners association on the Emerald Coast.

 

The Sandestin Owners Association is an Equal Opportunity Employer.

 

Job Type: Full-time

 

  ****************************************************************************************************************

The Sandestin Owners Association (SOA) is seeking a full-time Human Resources Generalist to join our team and help us reach our goal of being the premier employer on the Emerald Coast!  The responsibilities include, but are not limited to:

 

  • Employee relations
  • Benefit administration
  • Training Preparation and coordination
  • Recruitment and on-boarding
  • Recognize disciplinary issues
  • Employment law compliance
  • Record keeping
  • Preparing/updating human resource policies and handbook
  • Monitor human resource trends, and guide the association accordingly

 A full copy of the job description is available upon request. The successful candidate must be outgoing, confident, and intuitive, and experienced in basic elements of the human resource discipline.

 The SOA offers year round employment, a competitive salary with an exceptional benefits package that includes life and health insurance, 401K with a match, vacation, personal time off, and paid holidays.

 Must successfully complete a background and drug screening. The Sandestin Owners Association is an Equal Opportunity Employer.

 Please submit a resume and your salary requirements to [email protected]

 

 

 

POSTED 9/14/2021

 

 

 

Jetty East Condominiums  is seeking a General Manager/ CAM Position

Property Description- Popular Destin beachside resort and approximately 200 unit condominium association, with thriving onsite Association managed vacation rental program. 

General Job Desription – (further information regarding job description upon request) -manage a staff of 35-45 full and part-time employees, including 4 department supervisors. -work closely with the Board of Directors to implement policies, resolutions, and goals. -will work to maintain all common elements of the property, and will oversee minor and major maintenance, and improvement projects. Planning, soliciting bids, and implementation. -will work directly with the onsite Rental Program to make sure that it is operated in the best interest of the homeowners participating in the program, and the Association. -Problem resolution with vacation rental guests, homeowners, etc. -General Condo Association Management skills, and extensive knowledge and experience with
Florida Condo Law, with the ability to educate, guide and advise Board Members, Committees, and Owners -will work closely with Officers, Board of Directors, and department supervises to plan and implement budgets. Timely reporting of all monthly, and annual financial information to the Board of Directors, and owners. 
Experience Required
Florida CAM license
High School Degree required, Bachelor’s Degree or Business School preferred
Proficient in Excel, Word, Quick Books
Adaptive to emerging technologies
7-10 years minimum experience required as CAM/ General Manager
Previous experience managing staff of 20+ employees
Vacation Rental Program experience
Mid-Rise Building Maintenance Knowledge and Oversight
Short term and long term planning
Multi-story residential/ commercial building operations
Strong leadership, team building skills
Submit Resume to Lynn Krupa at [email protected] 832-434-6059

 

 POSTED 9/03/2021

Bay Point Community Association is looking for an Administrative & Financial Assistant

 

 Bay Point Community Association has an immediate opening in our Administrative Office for an Administrative & Financial Assistant.  This position assists the General Manager with daily activities and special projects related to twenty-one sub-associations comprising of HOAs and COAs.  This position will also assist the Comptroller with a variety of accounting processes using QuickBooks and other systems.

 

Minimum Requirements:

 

  • A minimum of Five-years senior-level administrative experience
  • Proficient in Microsoft Word and Excel programs
  • QuickBooks experience required
  • Proficient in note-taking and transcription
  • Past HOA/COA or board of directors support experience
  • Flexible work hours depending on our meeting schedule

 

 Highly Desired Skills and Character Traits:

 

  • Proficient in proofreading
  • Friendly disposition, professional demeanor
  • Excellent organizational skills
  • Goal-oriented
  • Excellent attendance

 

 Education: 

Minimum High School diploma + work experience, college preferred 

Education in related field, or professional certification or licensing

 

 Salary: $40,000 - $45,000 annually depending on experience

Please contact [email protected] with your resume

 

POSTED 9/01/2021

 SeaSpray Perdido Key Owners Association, Inc. is looking for a General Manager!

  The General/Property Manager is responsible to the Board of Directors for the management, operations, physical condition, fiscal management, and compliance with the laws of the State of Florida and the ByLaws and Covenants of the corporation for all of the facilities and assets known as SeaSpray on Perdido Key. The Property Manager is also responsible for engendering, fostering, and maintaining appropriate owner relationships.

  The Manager position is not characterized or evaluated based on working a certain number of hours per day or week, a set schedule or repetitive flow of work. Job responsibilities are impacted by seasonal demands, weather, unexpected events, emergencies and the like, and as such, there is an expectation of exemplary performance in both routine and unusual circumstances. The office location, where most of the job duties are performed, is located at 16287 Perdido Key Drive, Perdido Key, Florida. Some job duties are completed in the units and on the grounds of the condominium at the River Building (16284), the East Building (16285) and the West Building (16287). 

 We are an Owners Association with a dynamic and growing vacation rental program. (34 units and growing) We are looking for the right candidate to fill our General Manager/Community Association Manager, CAM role. This position is a full-time, year-round position. This is not an entry level position. We are seeking a candidate with a minimum of 3-5 years of experience in the association management profession and be a licensed CAM. Our team members enjoy an array of benefits including Paid Time Off and medical insurance contributions.  

 We have built our management team on the foundation of providing unsurpassed service to our owners and guests. We understand that these relationships ARE our business. It is important for us to find an Association Manager that similarly holds these relationships in high regard and who will work every day to foster their growth.

 Requirements/Responsibilities including but limited to the following: 

Property Operations

 1. Manage the day-to-day activities of all property operations 

2. Manage and operate properties within established policies and procedures and in compliance with the laws of the State of Florida and the By Laws and Covenants of the Corporation

 3. Conduct regular property inspections and ensure the highest possible standards of  building/property/landscape maintenance and appearance.

 4. Ensure homeowner and renter compliance with established policies and procedures

 5. Attend regular and special board meetings

 6. Act as liaison between board and homeowners

 7. Coordinate capital improvements inclusive of collecting certificates of insurance and ensuring deadlines are met

 8. Review existing vendor contracts annually, periodically secure competitive bids for major site services  and vendors, and provide detailed analysis with recommendation to board

 9. Oversee and ensure vendor compliance with contracted duties or projects

 10. Review and periodically update property security procedures, personnel requirements and/or contractors.

 11. Follow up on security infractions and institute or propose recommended changes to enhance security

 12. Monitor the Association’s risk management and insurance program.

 13. Work with Insurance and other professionals to obtain an appropriate balance between self-insured risks assumed, policy limits and the cost of insurance.

 14. Manage and enhance the Rental Program to maximize the benefits to both participating owners and the association

 15. Provide monthly financial reports to board

 16. Provide monthly update on status of projects and major activities and goals to the board 

17. Prepare budget drafts and forecasts for board approval

 18. Monitor compliance with property budget throughout the year, providing timely notification of expected variances.

 19. Monitor and enforce the terms of billings, collection of assessments, and other charges in compliance with Condo declarations

 20. Perform other related duties as assigned.

 Administrative and Supervisory

 21. Oversee day-to-day management of staff

 22. Evaluate the job performance and capabilities of all staff, provide needed training, motivation or corrective action.

 23. Continuously create and foster cordial and productive board and homeowner relationships

 24. Maintain open communication with board officers on matters of importance

 25. Review coding or code and approve invoices/expenses related to property, and submit for payment

 26. Develop and maintain a well-organized system of documentation and records (both paper and electronic)

 27. Ensure that up to date best practices are exercised in securing all electronic records, access to them, and back up of them

 28. Update homeowner records as required

 Personal and Professional

 29. Personally maintain, and foster in the staff, the highest level of personal integrity, high ethical standards and transparency.

 30. Comply with all personal and professional mandates required by the Florida’s Regulatory Council of Community Association Managers

 31. Pursue appropriate continuing education.

 32. Seek and maintain relationships with local professional condo management chapters, other condo managers, vendors, etc.

 33. Conduct all interactions with owners, employees, vendors, government agencies, financial institutions, real estate professionals, and similar entities and individuals with professionalism and respect.

 34. Through personal appearance and demeanor, be a credit to yourself and SeaSpray. 

 * Experience with Streamline and/or Breezeway a PLUS!

  Job Type: Full-time, exempt

 Pay: $50,000.00 - $60,000.00 per year, plus the use of a two-bedroom condo, utilities included  Schedule: • 40 plus hours • On call • Weekends as necessary

 Education: • High school or equivalent (Required)

 Experience: • Association Management: 3-5 years (less experience with CAM License will be considered)

 License/Certification: • Driver's License (Required) • CAM (Community Association Management) License (required or must be obtained within 90 days of accepting position)

 If you feel you are the right person for this opportunity, then we’d like to talk to you! Please forward your updated resume to James “JB” Burnes [email protected] for consideration

 

 POSTED 9/01/2021

 Community Management Associates is seeking an Administrative Assistant in Santa Rosa Beach, FL

 

Summary/Objective
• Performs full administrative and general support duties to assist a team of Property Managers and other members of the senior management team.
Major Tasks, Responsibilities and Key Accountabilities
• Greets visitors to the office in a pleasant manner and answers phone calls in a professional tone.
• Maintains electronic and hard copy filing system and efficient information retrieval system.
• Performs clerical duties which include photocopying, faxing, and preparing large volumes of documents for mailing.
• Assists Property Managers to track and record charges to specific properties.
• Assists Property Managers with researching account information.
• Runs all Compliance, Architectural and gate reports for Property Managers.
• Assists Property Managers with scheduling amenities for residents.
• Provides excellent customer service to clients and other employees.
• Coordinates courier for outside print jobs and any other work-related documents/packages.
• Maintains key fobs and access cards.
• Assists with any special projects as assigned.
Nature and Scope
• Must possess excellent verbal communication skills -- will be communicating with all levels of personnel, so clear and concise communication is a must.
• Excellent customer service and organizational skills are required.
• Must be accurate, detail-oriented, and dependable.
• Must be a self-starter and be able to work independently without supervision.
• Must have strong multi-tasking skills and meet reasonable deadlines.
• Must have a positive and professional appearance, attitude, and demeanor.

 

• Must consistently contribute as a team player.

 

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Environmental Job Requirements
• Physical demands involve processing, lifting & moving incoming & outgoing boxes (25 to 30 pounds).
• Lengthy periods of sitting, standing, bending, and stooping are required.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5p.m.
Travel
No travel is expected for this position.
Education Required
• Proficiency using Microsoft Office applications and Outlook email.
• Experience using VMS or other Accounting Software.
• Bachelor’s Degree preferred, but equivalent experience / coursework may be accepted.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Please email applications to [email protected]

 

POSTED 8/20/2021

 

Community Management Associates is seeking a Portfolio Community Association Manager in Santa Rosa Beach, FL

Description

 

MUST HAVE AN ACTIVE FLORIDA COMMUNITY ASSOCIATION MANAGEMENT LICENSE TO BE CONSIDERED SIGN ON BONUS OF UP TO $5,000!

Position Purpose

 

• Serves as a community manager to provide guidance to condominium associations (may manage 1 or more associations).

 

Major Tasks, Responsibilities and Key Accountabilities

 

• Manages the bidding process for property improvements and standard maintenance issues.

 

• Provides input for selection of contractors and for developing contract specifications.

 

• Supervises contractors providing recurring services and monitors specific contractor performance to ensure substantial compliance with contract specifications.

 

• Performs regular site visits in order to maintain knowledge of the property and performance of the client's contractors.

 

• Receives service requests for repairs or maintenance of property, and reports issues to the Board of Directors in a timely manner.

 

• Creates draft budgets for clients.

 

• Monitors budgets and expenses on behalf of clients.

 

• Creates and manages monthly action item lists for each property

 

• Attends monthly meetings with clients and division.

 

• Check emails and voicemails daily and respond within 24 hours.

 

• Maintain consistent office hours as designated by the Division Manager.

 

• Assists with CMA sales calls, as needed.

 

• Arranges for prompt and satisfactory responses to emergency service requests.

 

• Compiles letters, newsletters, management reports and board packets as needed.

 

• Serves as liaison between the Board, homeowners and vendors.

 

• Provides exemplary customer service to clients and other CMA employees.

 

Nature and Scope

 

• Interacts directly with Board, homeowners and vendors.

 

• Typically has frequent contact outside the work group.

 

• Typically, assignments follow existing routines or instructions.

 

• Typically considers several options and past practice when solving problems.

 

• Guidance is always available from Division Manager.

 

 Environmental Job Requirements (*see ADA checklist)

 

• Primarily located in a comfortable indoor area but will require that time is also spent outside visiting properties.

 

• Must meet reasonable deadlines.

 

• Demands accuracy.

 

• Requires conflict resolution.

 

• May be involved in difficult situations.

 

Minimum Qualifications

• Must be eighteen years of age or older.

 

• Must pass the Background Check.

 

• Must pass licensing tests and maintain active Florida CAM license.

 

• The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program, or equivalent degree and/or work experience in a field related to the job.

 

• Proficiency using Microsoft Office applications and Outlook email.

Education Preferred

 

 

• Proficiency using VMS HOA Accounting Software, Strongroom AP system, SmartWebs

 

 Experience Required

 

• 5-7 years of applicable work experience (not necessarily in association management). Three years association management experience preferred.

 

• Working knowledge of budgeting.

 

• Project management skills.

 

• Strong interpersonal communication and organizational skills.

 

• Excellent written and verbal communication skills.

 

 Requirements

 

Active Florida CAM License     Reliable Transportation      Full benefits available     Competitive salary     Flexibility     Sign on bonus

To apply please click the link below or visit www.cmacommunities.com and select careers.  https://recruiting.paylocity.com/Recruiting/Jobs/All/5d7628d3-8b59-46ec-86e2-e09ad969c41a/Community-Management-Associates

 

 

 

POSTED 8/10/2021

Resort Collection is looking for a Vice President of Association Management
Text Association to (850) 518-6880 to apply. 
Why should you join our team? Are you motivated and passionate about the hospitality and community association industry?
Do you have a sense of fun? Are you enthusiastic about serving others?

Summary:

Directs and coordinates activities of the community association department in accordance with state and local guidelines/statutes are being followed.  This is a hands-on leadership position responsible for overseeing the operational, administrative, financial, maintenance, and security functions of HOA Communities.  Also responsible for growing our Association Management portfolio.  The position requires the Vice President of Association Management to be available for emergency consultation in the event of incidents requiring management intervention 24-hours a day, 7 days a week. 

  • Extensive knowledge of legal issues related to the organization's liability and insurance trends.
  • Knowledge of Florida Statutes 718 and 720.
  • Ability to run a Board of Director meeting when necessary according to Robert's Rules of Order.  
  • Prepare detailed budgets and financial reports for properties.
  • Prepare and administer contracts for the provision of property services such as cleaning, maintenance, and security services. 
  • Reviews and updates policies, programs, and procedures ensuring the inclusion of any new legal requirements as it relates to our insurance programs.  
  • Work closely with the Director of Security on incidents that may result in an asset loss.  
  • Attend Board meetings and Annual Owner meetings as needed.  
  • Ensure that all CAM Managers are conducting regular property inspections and coordinate the maintenance and repair to maintain the association common property; they are working closely and effectively with the Board of Directors for the properties they are assigned to.
  • Attend meetings with prospective clients as needed.
  • The position requires the Vice President to be available for emergency consultation in the event of incidents requiring management intervention 24-hours a day, 7 days a week. 
  • Direct and coordinate the activities of staff and contract personnel, and evaluate their performance.
  • Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. 
  • Prepares and uses of RFP for bid solicitation (Request for Proposal with the scope of work detailed).
  • Other duties as assigned.

Certificates and Licenses:

Must possess and maintain a valid drivers’ license with a driving record acceptable to the insurance.  Must maintain and possess a valid Community Association license in Florida.

Supervisory Responsibilities:

Manages up to ten CAM Managers who each may supervise a total of up to 30 employees in Community Association Operations and Development. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job Requirements:

  • 10 years experience as a Commercial Association Manager (CAM) in Florida.  Preference for candidates with a PCAM license.  Prefer credentials from CAI (Community Associations Institute).
  • Managing multiple HOA Communities
  • Risk Management Experience as it relates to Liability, Auto and Property Insurance and Security functions
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 They should apply via our website at www.resortcollection.com

POSTED 7/26/2021

Resort Collection is seeking a CAM

Objective: Managing the day-to-day activities of the Community Association to ensure that federal, state and local guidelines/statutes are being followed. Perform regular property inspections and coordinate the maintenance and repair to maintain the association common property; work closely and effectively with the Board of Directors; attend Board meetings and Annual Owner meetings as needed; act as a liaison between the Association Boards and homeowners; oversee the activities of contracted vendors. Strong management skills, customer service skills and supervisory skills are required.

This is a hands-on leadership position responsible for overseeing the operational, administrative, financial, human resources, maintenance and security functions of an HOA community. The position requires the Community Association Manager be on call 24-hours a day, 7 days a week for emergency consultation in the event of incidents requiring management intervention. All services of the Community Association Manager are under the direct supervision of Resort Collection and are performed as stated, in the Management agreement between the governing Board of Directors and Resort Collection.

 Essential Duties and Responsibilities:

  • Act as liaisons between on-site managers or tenants and owners. 
  • Confer regularly with community association members to ensure their needs are being met. 
  • Direct and coordinate the activities of staff and contract personnel, and evaluate their performance. 
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations. 
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs or property availability. 
  • Manage and oversee operations, maintenance, administration, and improvements of commercial, industrial or residential properties. 
  • Plan, schedule and coordinate general maintenance, major repairs and remodeling. 
  • Prepare detailed budgets and financial reports for properties.
  • Prepare and administer contracts for provision of property services such as cleaning, maintenance and security services. 
  • Purchase building and maintenance supplies, equipment or furniture. 
  • Maintain contact with insurance carriers, fire and police departments and other agencies to ensure protection and compliance with codes and regulations. 
  • Meet with boards of directors and committees to discuss and resolve legal and environmental issues. 
  • Portfolio Managers will be required to manage multiple associations simultaneously. Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
    • Prepares a bid comparison analysis spreadsheet.
    • Extensive knowledge of plumbing, electrical, HVAC and refrigeration. 
  • Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
  • Develops and submits complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions.   Maintains financials.
  • Establishes and maintains industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
  • Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Demonstrates a routine and effective ability to adjust to changing circumstances.
  • Communicates in a professional and Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
  • Ability to run a BOD meeting when necessary according to Robert’s Rules of Order.
    Creates a management report, which depicts the actual condition of the building, progress of specific projects and makes clear and concise recommendations.
  • Monitors contracts regularly. Sends cancellation notices timely.
  • Maintains accurate records, files and communications pertinent to the Association office (cabinets and computer files).
  • Organizes of insurance files and policies.
  • Updates Association Communication – Updates association info boards, prepare association newsletter and/or other communication with owners and residents.
  • Performs employee evaluations and conducts staff meetings.
  • Prepares and uses of RFP for bid solicitation (Request for Proposal with scope of work detailed).

 Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience.

 Language Ability:

Ability to read, analyze, and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to write speeches and articles using original or innovative techniques or style.  Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management.

 Math Ability:

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.

 Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 Computer Skills:

Ability to use printer, fax machine, and phone as well as Microsoft Office products and any Property Management Systems.

 Certificates and Licenses:

Must possess and maintain a valid drivers’ license.  Must maintain and possess a valid Community Association license in Florida.

 Supervisory Responsibilities:

Manages two subordinate supervisor who supervises a total of up to 30 employees in Community Association Operations and Development. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.

The noise level in the work environment is usually moderate.

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

 Work Hours:

Regular attendance is required in compliance with company standards. General schedule is day shift hours but some events may fall on evenings, weekends or holidays depending upon business levels; schedule is fluid and flexible to meet owner, member, vendor and guests’ needs first.

Please direct any questions or submit a resume to to [email protected] and/or [email protected] or apply directly on our website at resortcollection.com.

POSTED 7/21/2021

Venture Out is seeking a General Manager

Venture Out in beautiful Panama City Beach, FL, is seeking a highly motivated General Manager to help lead our thriving community. Venture Out – a Florida-based, land (not high-rise) condominium association – is nestled on the far East end of Panama City Beach and rests on 100 acres surrounded by a world-class marina, tranquil Grand Lagoon, award-winning St. Andrews State Park, and the warm waters of the Gulf of Mexico. There is no other community like this from Key West to the Texas / Mexico border. We are a sprawling community consisting of 735 individually owned units that has 300 feet of private beach on the Gulf of Mexico, two pools (one heated), a community clubhouse, fishing pier, boat ramp and docks – and so much more.

 As the General Manager of Venture Out, you will be responsible for leading and executing the operational strategies and priorities in support of our unique, gated community of 735 owners and their guests—many of which are seasonal renters. You will be the lead interface with internal and external customers, including homeowners, vendors, contractors, and Board and committee members, and will provide daily operational direction and leadership to a staff of 8-10 employees. The General Manager is ultimately responsible for all daily operations of the Association and community including oversight of finance, administration, facilities and grounds maintenance, utilities, infrastructure, custodial, landscaping, and oversight of the 24x7 security services contractor.

 The General Manager will ensure Venture Out is run and operated in accordance with Florida Statute 718, aka. FL Condominium Act, Venture Out governing documents, and all policies, rules, and governing directives as defined and articulated by the Board of Directors and its President.

 This is a high tempo position.  If you are up to the challenge and opportunity, then we invite your attention to the following:

 Duties and Responsibilities:

Board and Strategic Engagement

  • Supervise and lead the entire day-to-day operation and administration of Venture Out at Panama City Beach, Inc.
  • Collaborate with the Board of Directors, its President, and Officers on strategic initiatives, policy governance, and Association projects
  • Actively engage in the annual budget development process and provide recommendations to the Board and committees regarding the operating and major capital budgets to maintain the desired community appearance and efficient operations
  • Prepare Board packages according to established time frames including monthly Manager’s report
  • Provide timely financial reporting, project updates, and vendor recommendations to the Board
  • Advise the Board on requirements of Florida Statute 718 regarding processes and policy procedures
  • Attend and participate in Board meetings, including some evening meetings, as required
  • Serve as liaison to Board and the Association’s attorney, as requested. Proactively inform the Board of legal actions and significant events
  • Work with various Board committees to schedule and publicize Committee events.
  • Coordinate the annual meeting and election of Board, and other special Owner and Board meetings as required.

Budgeting and Financial Management

  • Utilizing the Board-approved budget, track and quantify day-to-day operating results and implement corrective action as needed
  • Methodically monitor and enforce contract terms, billings, reconciliations, assessment collections, and other charges
  • Attentively review, approve, and submit invoices
  • Code and approve all bills daily as well as ensure COI and W9 forms are current for all vendors.
  • Diligently oversee Association bank accounts and investments

Operations

  • Work closely with the Assistant General Manager to effectively lead and manage the day-to-day operations of the community.
  • Direct / lead staff and assist with employee hiring, onboarding, training, supervision, and performance management techniques
  • Enforce appropriate training of staff at all levels
  • Confirm that Human Resources policies are written and updated according to state and federal law and practiced by all staff
  • Establish administrative checks and balances to ensure effective and consistent staff performance
  • Certify that Association community management tools are effectively developed and utilized such as annual calendars, action item lists, staff agendas, RFP matrixes, procurement procedures, budgets, etc.
  • Maintain Association operational and administrative files and all property activities in the owner’s portal.
  • Coordinate and/or direct facility and common area inspections and arrange appropriate follow-up actions as needed
  • Monitor the grounds and infrastructure of the association for critical risk and liability exposure areas, and promptly address and raise to the attention of the Board of Directors and its President.
  • Monitor daily inspection of property for any repairs.  Schedule repairs with contractor and/or maintenance staff and input into maintenance work order system.
  • Schedule preventative maintenance of property.
  • Inspect property for covenant/declaration violations.  Prepare and send written notification to homeowners.
  • Work with building and compliance committees to manage compliance issues.
  • Effectively monitor all capital projects, from procurement to vendor performance, to ensure property improvement and other construction projects are completed on time and within budget
  • Oversee Committee of Peers adjudication of fines process to schedule meetings, report results and follow up with action items.
  • Develop and implement disaster preparedness plan and provide onsite guidance to staff after severe weather events.
  • Provide effective oversight of the contracted Security Services company that provides 24x7 security of the property including security fines procedures in accordance with FL Statute 718.  Devise strategies and implement protocols to provide high-quality safety and security to residents, visitors, and staff
  • Respond and resolve emergency issues after hours as needed

Relationship Management

  • Liaison between the Board and residents in executing established Association policies and conveying residents’ feedback and grievances
  • Promptly and professionally respond, in conjunction with staff, to resident concerns and questions
  • Build successful, strategic relationships with outside community leaders, local businesses, vendors, and applicable government entities

Education, Skills and Experience Requirements

  • The preferred candidate has one of the following: PCAM (highly desired) or CAM license (required), CMCA certification, 5+ years of experience managing a large-scale COA, or 8+ years of directly or closely related experience
  • Large-Scale Manager (LSM) credential highly desired.
  • Outstanding interpersonal communication skills
  • Highly proficient in the use of MS Office Suite of Applications
  • Highly efficient and comfortable in the use of email, text, and phone to maintain a high “speed of business” pace.
  • Capable and willing to operate at a high tempo.
  • A thorough understanding of business and management principles involved in strategic planning, project management, servant leadership techniques, employee behavior and morale, and coordination/collaboration of people and resources
  • Proven ability to assess, identify, prioritize, and solve problems
  • Ethics, integrity, transparency, and accountability in all actions and beyond reproach

Compensation:

  • Salary range:  $75-110K (dependent on the candidate’s range, breadth, and depth of experience in managing complex condo associations). Potential for year-end bonus.
  • This is an exempt (non-hourly) position.
  • Typical Workdays: Monday – Friday, with ability to respond to emerging issues after typical duty hours/days.
  • Hours: minimum of 40 hours per week and as needed due to demands of the position.
  • Benefits: 80% health care premium paid by the Association; 100% dental, basic life insurance, other benefits available to employee. Board of Directors will be doing a comprehensive review of all benefits offered, including 401K, and will seek to improve-upon what is currently offered beginning in 2022.

To express your interest, please forward your résumé and interest to:  David Gillespie, President       Venture Out at Panama City Beach, Inc.       [email protected]

Venture Out is seeking an Assistant Manager

 

As the Assistant General Manager of Venture Out, you will be responsible for assisting the General Manager to lead and execute the operational strategies and priorities in support of our unique, gated community of 735 owners and their guests—many of which are seasonal renters. Serving in a true #2 role for the Association, you will interface with internal and external customers, including homeowners, vendors, contractors, and Board and committee members, and will assist the General Manager to provide daily operational direction and leadership to a staff of 8-10 employees. This position will have direct operational oversight and responsibility for front office operations and 3-4 front office staff engaged in customer interaction, front office customer support, business operations, and standard operating procedures.

 

 The Assistant General Manager will ensure Venture Out operates in accordance with Florida Statute 718, aka. FL Condominium Act, Venture Out governing documents, and all policies, rules, and governing directives as defined and articulated by the Board of Directors and its President.

 

 This is a high tempo position.  If you are up to the challenge and opportunity, then we invite your attention to the following:

 

 Duties and Responsibilities:

 

  • Provides project support to the General Manager, including developing RFPs, providing oversight, and implementing specified projects.
  • Attends regular Board meetings and annual meetings.
  • Assists the General Manager with the supervision of Association staff, with direct operational oversight of front-office and customer-facing staff.
  • Frequently interacts and communicates with a variety of individuals and groups including, owners, their guests, renters, committee members, vendors, security service personnel, construction and maintenance contractors, etc.
  • Routinely coordinates with Board-appointed Committees at the direction of the General Manager.
  • Oversees the information technology environment, software process and procedures, including setup, uploading documents, reporting, etc.
  • Serves as the General Manager in his/her absence.
  • Ensures FL 718 proper fining procedures are executed properly.
  • Foster relations with the Board of Directors
  • Prepares Board Meeting Documentation and Handouts
  • Oversees preparation and mailing of Association owner communication
  • Oversees and responds to Association Website owner/guest communication
  • Oversees and manages the Association Owner Portal webspace
  • Develops a comprehensive knowledge of Association financial reports
  • Manage the monthly AR aging process including past due, demand letter and collection activities.  Prepare report for the monthly BOD meeting.
  • Oversees payment of invoices for the Association; order annual audit and assist in conducting audit in obtaining records, order tax return to be filed for Association and insure corporate annual registration is completed with the State.
  • Manage Association financials including weekly review of income/expense statements and verify G/L postings.
  • Assist the Association Treasurer in preparing the annual budget.
  • Maintain individual owner and onsite association administrative files.
  • Create and manage procedures for owner property sales to ensure all systems are updated for new and previous owners
  • Oversee staff scheduling to ensure proper coverage of office staff to effectively handle peak season traffic and provide assistance as needed.
  • Verify daily Point of Sales files and prepare for submission for posting in owner accounts and general ledger.
  • Scan and email locally received invoices.
  • Coordinate landscaping with contractor for all grounds and any maintenance issues.
  • Schedule regular inspections of fire, electrical, plumbing systems and obtain required permits.
  • Serve as systems administrator for Association specific applications and point of contact for IT support contractor
  • Supervise the amenities reservations.
  • Attend Committee and/or Association functions as needed.
  • Assist the General Manager in the supervision of a 24-hour Security staff.
  • Review all security logs, documents and paperwork completed and ensure all necessary follow-ups are conducted promptly and accurately.
  • Participate in the hiring of staff within the annual approved budget.
  • Provide personnel with timely feedback and performance evaluations.
  • Responsible for mandatory training of personnel.
  • Work directly with unit owners, owner guests/renters, to resolve complaints and concerns.
  • See that all covenant, rules, regulations, policies and procedures are enforced.
  • Constantly monitor the security and safety of the community and make recommendations to provide necessary changes.
  • Manage passes, decal and permit inventory.
  • Develop and continually review Standard Operating Procedures (SOP) and make additions and changes as is necessary.
  • Assist in all emergency management situations and executing the Associations Emergency

 

Preparedness policy and procedures

 

Education, Skills and Experience Requirements:

 

  • Min Education: Associates or Bachelors’ degree in General Business.
  • Preferred education: BS in General Business or Accounting.
  • Min Experience:  3-5 years’ experience in bookkeeping/accounting and customer service
  • CAM license (preferred, or a desire to obtain),
  • Outstanding interpersonal communication skills
  • Highly proficient in the use of MS Office Suite of Applications
  • Highly proficient and comfortable in the use of email, text, and phone to maintain a high “speed of business” pace.
  • Capable and willing to operate at a high tempo.
  • Ethics, integrity, transparency, and accountability in all actions and beyond reproach

 

Compensation:

 

  • Salary - $50K - $75K (dependent on the candidate’s education, skills, and depth of experience in managing complex condo associations). Potential for year-end bonus.
  • This is an exempt (non-hourly) position.
  • Typical Workdays: Monday – Friday, with ability to respond to emerging issues after typical duty hours/days.
  • Hours: minimum of 40 hours per week and as needed due to demands of the position
  • Benefits: 80% health care premium paid by the Association; 100% dental, basic life insurance, other benefits available to employee. Board of Directors will be doing a comprehensive review of all benefits offered, including 401K, and will seek to improve-upon what is currently offered beginning in 2022.

 

To express your interest, please forward your résumé and interest to:      David Gillespie, President     Venture Out at Panama City Beach, Inc.     [email protected]

 

 POSTED 7/14/202

SHIPWATCH CONDOMINIUM PEREDIDO KEY SEARCHING FOR A FULL TIME COMMON AREA CLEANER

PLEASE CONTACT [email protected] or 850.492.0111

DAILY TASKS TO INCLUDE, BUT NOT LIMITED TO:

River side Pool – Daily May 1 – September 15, 2021

Straighten chairs in proper positions

Clean tables

Restrooms - Clean men and women restrooms a minimum of twice a day

Resupply toilet tissue, hand towels, soap, and clean showers, toilets, sinks and floors

Gulf side Pool – Daily May 1 – September 15, 2021

Straighten chairs in proper positions

Clean tables

Restrooms - Clean men and women restrooms a minimum of twice a day

Resupply toilet tissue, hand towels, soap, toilets, sinks and floors

 Fitness center - Daily

Wipe down exercise equipment, clean mirrors and vacuum

Check and empty trash daily

Vacuum floor

 All Buildings –Daily

 Start at the top of each floor of each building with broom and garbage bag walking down all floors picking up trash

Clean trash chute doors

Sweep floors and stairwells daily or as needed at each building

Check ceilings for spider or wasp nests

Clean handrails on common area walkways

Check for mold and clean as needed

Clean elevators, walls and doors and vacuum elevator floors

Empty ash trays and trash cans

Move trash bags out of B and C during the summer because the trash cans get full especially on weekends

All Buildings – Weekly

Clean exterior of trash cans by elevators at least 2 x weekly – All Buildings

MOP all common area walkways on all buildings at least 1 x weekly

Clubhouses – WEEKLY OR AS NEEDED FOR OWNER RESERVATIONS (Check office for schedule)

Vacuum/Sweep floors

Empty trash cans – wash down as needed

Clean appliances as needed

Clean restrooms at Riverside clubhouse a minimum of 2 x daily (in season)

Quarterly – Deep clean both clubhouses

Shipwatch Office – Weekend

Clean restroom

Clean Kitchen

Vacuum office

Dust cabinets and desks

POSTED 6/27/2021

Resort Collection is looking for a Director of Association Accounting    

Interested candidates should send their resumes to  to Christy Smith at [email protected]

 Job Description 

 Summary:  Prepare, examine and analyze accounting records, financial statements, and other financial reports to assess accuracy and completeness to reporting and procedural standards.

 Essential Duties and Responsibilities:

  • Prepare and review monthly financial statements. Code vendor invoices and review for accuracy. Process checks, prepare, and review all transfers for funds. Process all incoming assessments paymentsandle.
  • Prepare and review replacement reserve and maintenance contingency schedules. Answer questions from board members concerning invoices and transfers. Review vendor statements for accuracy or disputes. Attend monthly (or as required) Board meetings. 
  • Perform the duties of other accounting associates if an associate is unavailable, absent or needs help. Must be able to perform any or all accounting responsibilities for all companies. Assist with budget preparation (operation and reserves). Organize special projects/maintain special project spreadsheets.
  • Answer questions from board members concerning invoices and transfers
  • Resolve vendor disputes (or instruct associates)
  • Budget preparation (operations and reserves) with VP of Association Management and the finance committee
  • Establish training procedures for new associates.
  • Review and establish operating controls as the foundation for department is comprehensive approved accounting methods and practices, ensuring generally accepted accounting principles, or GAAP are being followed.
  • Continuing education for CAM license
  • Organize special projects/maintain special project spread sheets
  • Quarterly assessment billings
  • Set work schedules and goals for associates
  • Attend weekly staff meeting
  • Attend monthly departmental meeting & Attend manager and staff outings
  • Attend weekly meeting with VP of Association Management to review association business
  • Attend monthly (or as required) Board meetings
  • Attend and assist with Annual Owners meetings
  • Attend manager and staff outings
  • “Hands on” accounting experience through Financial Statements and a working knowledge of GAAP.  Multi-company accounting experience and prior supervisory experience is required. 
  • Assist VP of Association Management and Director of Association Operations & Development with overall growth of the department and recruitment of new properties, including but not limited to total property management opportunities, accounting oversite for self-managed associations, and other revenue growth opportunities.

 Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Education/Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; One to two years related experience and/or training; or equivalent combination of education and experience. Association accounting experience required.  Banking experience a plus.

 POSTED 6/27/2021

Seaspray Perdido Key Owners Association Inc is looking for a Vacation Rental Manager/ Assistant General Manager

We are an Owners Association with a dynamic and growing vacation rental program. (34 units and growing) We are looking for the right candidate to fill our Vacation Rental Manager/Assistant General Manager role. This position is a full-time, year-round position. This is not an entry level position. We are seeking a candidate with a minimum of 2 years of experience in the vacation rental management profession. Our team members enjoy an array of benefits including Paid Time Off and medical insurance contributions.

We have built our management team on the foundation of providing unsurpassed service to our owners and guests. We understand that these relationships ARE our business. It is important for us to find a Vacation Rental Manager that similarly holds these relationships in high regard and who will work every day to foster their growth.

Requirements/Responsibilities including but limited to the following:

  • Serve as the primary contact for owners, guests and service partners for all unit needs
  • Serve as chief facilitator of guest and owner relations including resolving any issues
  • Conduct routine and specific inspections of units, the cleaning process and the finished results to ensure quality standards are maintained
  • Scheduling maintenance and repair services for units; communicating any unit issues, repairs, etc. with unit owners and our maintenance manager.
  • Answer in-bound reservations and guest services/owner services related calls and emails
  • Data entry and invoice processing
  • Compiling, reviewing and distributing monthly owner statements
  • Assist with data analysis, setting/adjusting rental rates and revenue management
  • Act as a backup Property Manager as needed
  • Assist with COA management tasks
  • Follows company procedures to screen, hire, orient and train new personnel
  • Ability to run a BOD meeting when necessary according to Robert’s Rules of Order

Must-Haves:

  • Previous experience as in vacation rental management industry
  • Must be available to work varying schedules including weekends, holidays, and overtime (as needed)
  • Be available for rotating on-call schedule
  • Proficient at multi-tasking in a fast-paced environment
  • Must have excellent written and verbal communication skills
  • Must be proficient with variety of computer programs including Microsoft Office Products
  • Must be able to maintain a professional attitude even in the most challenging of circumstances
  • Must have a valid driver’s license and reliable transportation
  • Must be willing to seek a CAM license within 6 months of hire date
  • Must be able to read, understand and maintains current knowledge of state regulatory statutes and community documents, policies and procedures

* Experience with Streamline and/or Breezeway a PLUS!

The typical work schedule is Monday – Friday during off season and Monday-Saturday (with a weekday off) during beach season (Memorial Day-Labor Day). These days are subject to change based upon scheduled holidays or special events, with notification from the Property Manager. Typical work hours are 8:00 AM – 5:00 PM daily but may flex somewhat. This job is classified as a non-exempt, professional position paid at an hourly rate and is eligible for overtime. Hourly rate to be determined based on experience.

If you feel you are the right person for this opportunity, then we’d like to talk to you! Please forward your updated resume to James “JB” Burnes, General Manager/CAM  [email protected] for consideration. Hourly Rate DOE